How to delete your ResaleOS account
Deleting your account is permanent — it wipes your workspace, products, sales, and consignor records. If you only want to stop paying, you probably want to cancel your subscription instead; your data stays put and you can resume any time.
This is a destructive action
Once you confirm, your account and all associated data are permanently deleted. There is no undo.
Open Settings → General
Account deletion lives on your personal profile page, not under Billing. Open Settings and stay on the General tab — it's selected by default.
General
Profile
Your personal info and contact details
Franz
Holloway
franz@resaleos.co
Holloway Vintage
Confirm — and tell us why
The confirmation dialog asks for a reason (it really helps us improve) and shows a red warning that the action can't be undone. Click "Delete account" to finalize.
Delete your account?
Help us improve — what's the reason?
Talk to us first
Schedule a free call — we may be able to help
This action cannot be undone. All your data will be permanently deleted.
Tip: hitting Talk to us first opens a free 15-minute call instead — often we can fix whatever made you want to delete in the first place.
What gets deleted?
Workspace data
Products, sales, accounts, consignors, locations, settings, integrations, surcharges — all of it is purged from our database.
Active subscriptions
Any active Stripe subscription is canceled immediately. Marketplace and Stripe Connect connections are revoked.
Can't undo
We don't keep backups for recovery purposes. If you might want your data later, cancel instead — your data stays for at least 12 months.
Team workspaces
If you're the workspace owner, deleting removes the whole workspace and any teammates lose access. Transfer ownership first if this is a shared business.
Before you delete — quick checklist
- Export your sales and inventory CSVs from Analytics for your records.
- Settle any outstanding consignor payouts.
- Disconnect external sales channels so listings aren't left orphaned mid-sync.
- If you want to keep your data but stop paying, use Cancel subscription instead.
Not sure if delete is the right call?
Grab a free 15-minute call before you delete — we'd rather lose the revenue than watch you wipe data you might want later.