How to add a surcharge
Surcharges are how you model the messy real-world fees in a resale business — cleaning fees, restocking fees, card processing surcharges — and decide whether your store, the consignor, or both eat the cost.
Three types of surcharges
Pick the right type based on when the fee should apply in the split math:
Reduces the price before the split
Both you and the consignor share the cost. Great for shared listing or photography fees.
Deducted after the split
The split is calculated on the full tag price, then the surcharge is taken from one party. Use for one-sided fees like cleaning.
Applied at POS card payments
Triggered only when a customer pays by card at the POS. Calculated on the card payment amount.
Open Settings → Surcharges
Surcharges live under the Workspace group. You'll see three sections — one per surcharge type — with an "Add" row in each.
Surcharges & fees
About surcharges & fees
Surcharges modify how sale amounts are split between your store and consignors, or add a card-payment fee. Defaults are auto-applied to new consignor accounts.
Split price surcharges
Tag price surcharges
Card payment surcharges
Fill out the add surcharge modal
Give it a clear name (this appears on payout statements), choose Fixed $ vs. Percentage, set the value, and decide who absorbs it.
Add tag price surcharge
Split is calculated on the full tag price first, then the fee is taken from one party — typical for cleaning or restocking.
Tip: Shared (proportional) splits the fee in the same ratio as the consignor split itself. A $10 fee on a 60/40 split means the consignor eats $6 and the store eats $4.
(Optional) Mark it as a default
Toggle the ⭐ Default switch on a surcharge to auto-apply it to every new consignor account you create. Existing accounts aren't touched — set those manually per account.
Where surcharges show up
Per-consignor overrides
On each consignor account you can switch a default surcharge off, change the value, or add a one-off surcharge that only applies to them.
Per-item overrides
Individual items can override their consignor's surcharges — handy for that one giant cleaning project that doesn't apply to the rest of the lot.
Statements & payouts
Surcharges appear as line items on the consignor's payout statement so they always know exactly what was deducted and why.
Inactive vs. deleted
Toggle a surcharge to Inactive to stop applying it without losing historical data. Deletion is permanent and removes the row everywhere.
Modeling a tricky fee structure?
If your business charges something more exotic — tiered fees, per-category fees, recurring booth rent — we can usually model it in 5 minutes on a call.