How to move from SimpleConsign to ResaleOS
The short version: you don't have to do this. Our team moves SimpleConsign shops to ResaleOS for you, every week. You add us to SimpleConsign for a morning, we bring everything across, and you're taking sales on ResaleOS by lunch. That's the whole story.
The easy way — let us do it
Book a free 15-minute call. We'll walk you through it together: you add one of our team members to SimpleConsign (the same way you'd add a new employee), and we do everything else — every consignor, every item, every balance, every customer, every store credit. Free with any paid ResaleOS plan, and you don't have to learn a single technical thing.
Book a free 15-minute call
Pick a quiet morning that works for you. Mondays and Tuesdays before the shop gets busy are best. You don’t need to prepare anything.
On the call we'll ask a few easy questions: how many consignors you have, whether you use Shopify with SimpleConsign, and whether you use customer store credit or loyalty points. That's it.
Add one of our team members to SimpleConsign
Exactly the same as adding a new employee. We send a one-page sheet with screenshots so you can’t go wrong. It takes about a minute.
In SimpleConsign: open Back Office → Settings → Users & Permissions → add a new user.
Type the name and email we give you. Make the new user a Manager (so we can see reports). Save. Done.
Not a Manager in SimpleConsign yourself? No problem — SimpleConsign requires Manager access to add users. Forward this page to your store owner. They can add us in about a minute, and that's the last thing they need to do.
Please don't give us your own password. Always add us as a new user. That way you can see exactly what we did, and you can remove us with one click when we're done.
Have coffee while we do the work
A real person on our team — not a script — logs in and brings everything across. You can keep going about your morning.
Here's what comes across, with no input from you:
- Every consignor, with their contact details, splits and the exact balance you owe them today.
- Every active item on your floor, with its photos (we pull them from Shopify if that's how you store them).
- The full history of what's sold, when, to whom, and how much each consignor earned.
- Every payout — checks, ACH, store credit — exactly as it was.
- Every customer, including loyalty points, store credit balances, and tax-exempt status.
- Any notes you'd added to consignors or customers, brought across word for word.
We'll send you a quick text or email when we're ready for you. Usually around lunchtime.
Hop back on a call — we check the numbers together
We put your SimpleConsign numbers and your new ResaleOS numbers side by side. You confirm they match. Then you remove our access, and you’re live.
We check four things with you, on screen:
- Total number of consignors
- Total number of active items on the floor
- Total dollars you owe consignors today
- Your year-to-date sales
Each of those should match SimpleConsign exactly. If anything looks off, we fix it before you go live — nothing leaves this call until you're happy.
Once you say “looks good”,you go back into SimpleConsign and remove our user. You're now live on ResaleOS. Most shops do this before lunch.
Not ready to switch fully? That's fine.
You can keep SimpleConsign running as your main system for a week or two while you get comfortable in ResaleOS. When you're ready to switch fully, we do a quick top-up on a Sunday night and you open Monday morning on ResaleOS. You never have a day where the shop is offline.
The self-serve version, in plain English
Some shop owners like doing things themselves — totally fair. Here's how to pull your SimpleConsign data and send it to us. Plan on about an hour or two clicking through reports. You don't need to be technical; you just need to be a Manager in SimpleConsign (that's the level required to run reports).
Sign in to SimpleConsign and open Custom Reports
Open SimpleConsign Back Office in your web browser. Click the Reports tab at the top, then look for Custom Reports in the dropdown.
If you don't see Custom Reports, your SimpleConsign user isn't at Manager level. Ask whoever owns the shop to either bump you up temporarily, or to run the exports themselves — it only takes an hour.
Run about six reports and save each as a spreadsheet
For each report below, pick its name from the dropdown, leave the suggested fields and filters in place, and click Export. SimpleConsign will give you a spreadsheet file (it ends in .csv — that just means “spreadsheet”). Save them all to the same folder on your desktop.
The six core reports
- Consignor — your full consignor list with contact details and current balances.
- Consignor Account Activity — the running history behind those balances (every sale, payout and adjustment).
- Inventory, with the filter On Hand QTY greater than 0 — everything currently on your floor. Run it twice: once with Is Consigned = TRUE for consigned items, once with Is Consigned = FALSE for store-owned items.
- Sold Inventory— everything that's sold over your shop's history.
- Custom Transaction — your sales receipts (totals, tax, payment method).
- Payout Activity— every check or payout you've made.
Optional extras (only if you use them)
- Customer — your buyer list, with loyalty IDs and store credit balances.
- Customer Store Credit History — the history behind those store credit balances.
- Customer Notes and Consignor Notes — any notes you keep on people.
- Supplier and Supplier Inventory— only if you use SimpleConsign's wholesale supplier workflow.
- Sold Online Inventory— only if you sell online through SimpleConsign's Shopify connection.
If a report is huge, split it by year using a date filter. Save them as sold-2023.csv, sold-2024.csv, and so on. We put them back together on our end.
Sort out your item photos
SimpleConsign doesn't give you a one-click way to download all your item photos, so you have three options:
- If you use Shopify with SimpleConsign: your photos are already there. We pull them automatically once you connect Shopify to ResaleOS — you don't do anything.
- If you don't use Shopify: open a ticket with SimpleConsign support and ask for a full photo export. We can write the email for you — just ask.
- If neither of those works:skip photos. ResaleOS's AI catalog will start snapping new ones as you next handle each item.
Put everything in one folder
Make a new folder on your desktop called something like simpleconsign-export. Drag every saved spreadsheet into it.
In the next step you'll pick a path: upload the spreadsheets into ResaleOS one by one yourself, or zip the whole folder and email it to us. (We'll walk you through both — pick whichever feels easier.)
Now pick one: upload it yourself, or send it to us
With your folder ready, you have two choices. Either one is totally fine — pick whichever feels easier.
Upload them yourself
Sign in to your ResaleOS account. You'll upload your spreadsheets one at a time, on the matching page for each one. No zipping needed — keep the loose CSVs you saved in step B.
- Consignors: open Accounts, click the ⋯ menu in the top-right, pick Import from Excel/CSV, and drag in your Consignor spreadsheet. ResaleOS uses AI to match up the columns, you eyeball them, click Import.
- Customers (if you ran it): same Accounts page, same ⋯ → Import from Excel/CSV, drag in your Customer spreadsheet. Consignors and customers live in the same place in ResaleOS.
- Inventory items: open Products, same ⋯ → Import from Excel/CSV, drag in your Inventory spreadsheet (do the consigned and store-owned files one after the other).
- Sales history (optional): open Sales, same ⋯ → Import from Excel/CSV, drag in your Custom Transaction spreadsheet. Most shops skip this — SimpleConsign stays as the historical record.
Photos can't be bulk-uploaded through the app. If you went with the Shopify route in step C they come across automatically; if you went with the SimpleConsign support ticket route, forward us the response and we'll re-host them onto your items.
Don't have a ResaleOS account yet? Create one in 30 seconds — no credit card needed.
Or send it to us and we'll do it
Zip the folder first. On Windows: right-click the folder, choose Send to → Compressed (zipped) folder. On Mac: right-click the folder, choose Compress. You'll end up with one file ending in .zip.
Email it to info@resaleos.co with the subject line SimpleConsign migration. We handle the consignor, customer, inventory and sales imports for you, chase down your photos, and reply when it's done — usually within a few hours. Same price (free), zero clicking on your end.
If the zip is too big for email, reply to our welcome email and we'll send a private upload link.
Either way, we hop on a quick call to check the numbers
Whether you uploaded yourself or sent the zip our way, we always finish with a short call to walk through ResaleOS and confirm your numbers match SimpleConsign exactly. We won't mark you as “live” until you're happy.
The questions we get asked most
How long does it take?
For most shops, a single morning. You add us in the morning, you're selling on ResaleOS that afternoon. Bigger multi-location shops might take a full day — but the work is on us.
Will my consignors notice?
They shouldn't. Their balance is the same, their items are the same, their payout schedule is the same. We can email each consignor about their new self-serve portal if you'd like — completely optional.
What about item photos?
If you use Shopify with SimpleConsign, your photos are already in Shopify and they come across automatically. If not, we'll ask SimpleConsign support to send them — on your behalf, so you don't have to deal with it.
Customer store credit + loyalty?
All comes across — store credit balances, loyalty points, tax-exempt buyers. A customer walking in Tuesday morning sees exactly the same balance and points they had Monday night.
What about my Shopify connection?
ResaleOS connects straight to Shopify and your existing online store keeps running. Plus you can list the same items to eBay, Etsy, Mercari and 10+ other places — all from the same screen.
What if I get stuck?
We're a real team — call, email, or text us. We answer quickly. And we always do a follow-up call a few days after you're live to make sure the shop is running the way you want.
Ready when you are.
Book a free 15-minute call. We'll agree on a morning, you add us to SimpleConsign for a couple of hours, and you're live on ResaleOS by lunch. Free with any paid plan.