Billing2 min read

How to cancel your ResaleOS subscription

Sorry to see you go. Cancellation takes about two minutes from inside your dashboard — here's exactly what to click, step by step, with a preview of each screen.

1

Open Settings → Plan

Only workspace owners can manage the subscription. From the dashboard, click the gear "Settings" icon in the sidebar, then choose Plan under the Billing group.

app.resaleos.co/settings/plan
Settings
Workspace
General
Team
Locations
Taxes
Surcharges
Store details
Integrations
Sales channels
Integrations
Stripe
Square
API
Billing
Billing
Plan
Click Plan

Tip: you can also jump straight there with app.resaleos.co/settings/plan.

2

Open the more-actions menu

On the Plan page you'll see your current plan and renewal date. Click the ⋯ button in the top right corner and choose "Cancel subscription".

app.resaleos.co/settings/plan

Plan

Cancel subscription

Reseller Plan

Active

Renews on Jul 14, 2026

$89.99/mo
Change plan
Click Cancel subscription
3

Tell us why (it really helps)

Pick the reason that fits best and optionally add a few words of context. If you think we might be able to help, hit "Talk to us first" to grab a free 15-minute call. Otherwise confirm with "Cancel subscription".

Cancel subscription?

Help us improve — what's the reason?

Too expensive
Missing features I need
Switching to another tool
Not using it enough
Business closed or paused
Anything else you'd like us to know? (optional)

Talk to us first

Schedule a free call — we may be able to help

Keep subscriptionCancel subscription
Confirm cancellation
4

You're all set

Your plan will switch to a “Canceling” state and keep working until the end of your current billing period — no surprises, no early shutoff.

app.resaleos.co/settings/plan
Subscription will be canceled at the end of your billing period.
Plan

Reseller Plan

Canceling

Cancels Jul 14, 2026

$89.99/mo
ResumeChange plan

You'll keep full access until July 14, 2026, then your workspace will become read-only. Change your mind? Hit Resume any time before that date.

Frequently asked

What happens after I cancel?

Access until period end

Your plan stays fully active until your current billing period ends. After that, the workspace becomes read-only so you keep access to your data.

Your data is safe

Products, sales, accounts, and consignor records are kept on file for at least 12 months. Re-subscribe any time to pick up exactly where you left off.

Change your mind?

Hit Resume on the Plan page before the cancel date and your subscription is restored — no need to re-enter payment details.

Refunds

We don't pro-rate partial months by default, but if you just charged and want a refund, email support@resaleos.co and we'll make it right.

Before you go — could a quick call help?

If pricing, workflow, or a missing feature is the reason, we'd love a chance to fix it before you cancel. No sales pitch — just 15 minutes with someone who can actually change things.