PANDORA DISNEY beauty and the beast charm. 14k gold plated sterling silver, cubic zirconia. Includes Pandora box or bag depending on item. Cleaning cloth Pandora tags and accessories and as always we we love to send smiles so you always get a special gift from us with your order. If for any reason you are not pleased with your purchase please contact me directly through messaging and I will do all I can to make sure that this was the best purchase that you've made all year! Scratch off Spring Fling check your order for your winnings -If you have any issues at all please/// contact me right away! I strive to please my customers above all. I will always try my best to make it your most pleasant purchase! :)