The box has been opened but the parts are all present and the unit appears to be untouched, see photos. If you are not satisfied, you can return it for a full refund.

The 10L0L 30A 350W Golf Cart Voltage Reducer is a high-quality unit designed to efficiently convert DC 36V/48V input to a 12V output, suitable for various compatible makes such as E-Z-GO, Club Car, and Yamaha. With a conversion efficiency of up to 95%, this voltage reducer ensures reliable power conversion for your golf cart. Backed by a 1-year warranty, this product is a dependable choice for golf cart owners looking to maintain optimal performance and compatibility with their specific models. Ideal for a range of golf cart models, including Precedent, RXV, TXT, and more.